Once your order is completed, an order acceptance e-mail will be sent to your registered e-mail address.You can also see your order history on “My Orders” in “My Account.”

<p>Once your order is completed, an order acceptance e-mail will be sent to your registered e-mail address.You can also see your order history on &#x201C;My Orders&#x201D; in &#x201C;My Account.&#x201D;</p><div class="responsive-iframe-container"><iframe src="https://contact.gorgias.help/embed/forms/tj6ald9t" scrolling="yes" data-gorgias-iframe-contact-form></iframe></div><script defer src="https://contact.gorgias.help/api/contact-forms/loader.js?v=2" data-gorgias-loader-contact-form></script><style>
    .responsive-iframe-container {
        position: relative;
        overflow: hidden;
        width: 100%;
        padding-top: 180%; /* Adjusted aspect ratio for wider screens */
    }
    .responsive-iframe-container iframe {
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%;
        border: none; /* Remove the border */
    }

    /* Adjustments for mobile devices */
    @media (max-width: 768px) {
        .responsive-iframe-container {
            padding-top: 330%; /* Increase padding-top for mobile devices to make the iframe taller */
        }
    }
</style>

I want to see whether my order has been completed on the website.

We accept changes or cancellations with refunds.

<p>We accept changes or cancellations with refunds.</p><div class="responsive-iframe-container"><iframe src="https://contact.gorgias.help/embed/forms/tj6ald9t" scrolling="yes" data-gorgias-iframe-contact-form></iframe></div><script defer src="https://contact.gorgias.help/api/contact-forms/loader.js?v=2" data-gorgias-loader-contact-form></script><style>
    .responsive-iframe-container {
        position: relative;
        overflow: hidden;
        width: 100%;
        padding-top: 180%; /* Adjusted aspect ratio for wider screens */
    }
    .responsive-iframe-container iframe {
        position: absolute;
        top: 0;
        left: 0;
        width: 100%;
        height: 100%;
        border: none; /* Remove the border */
    }

    /* Adjustments for mobile devices */
    @media (max-width: 768px) {
        .responsive-iframe-container {
            padding-top: 330%; /* Increase padding-top for mobile devices to make the iframe taller */
        }
    }
</style>

I want to change or cancel my order.

Roobi

Explore our Orders & Order Follow-up section for seamless management of your purchases.

Orders & Orders follow-up

After descaling the descale light is still on. What should I do?

What are the benefits of cleaning and descaling my brewer?

How often should I clean my coffee machine?

What happens if I dont clean my coffee maker regularly?

How often should I descale my coffee machine?

What happens if I dont descale my coffee maker regularly?

Why is Roobis descaling solution better than vinegar?

Are they BPA free?

What are the descaling solution ingredients?

What's the difference between cleaning and descaling?

What are the cleaning tablets' ingredients?

View Descaler FAQs

Breville Descaler

Breville Kit

Keurig Descaler

Keurig Kit

Vertuo Descaler

Vertuo Kit

DeLonghi Descaler

View Descalers Product Manuals

Step-by-step using Laundry Sheets

What are the laundry sheets ingredients?

How many laundry sheets should I use?

Can Roobi's laundry sheets be used safely on delicate fabrics like silk, wool, and cotton?

What is the recommended water temperature for washing with these Laundry Sheets?